Privacy Policy

On the Company’s handling of personal information

  • 1. Policy on Handling of Personal Information

    The Company handles personal information appropriately, in strict compliance with the Act on the Protection of Personal Information.

  • 2. Details of Personal Information

    Customers’ personal information handled by the Company includes customers’ names, positions/titles and telephone numbers.

  • 3. Purposes of Use of Personal Information

    The Company uses customers’ personal information for the following purposes.
    If the Company wishes to use customers’ personal information for purposes other than those specified below, the Company will obtain customers’ consent for such use in advance.

    • 1) Concluding contracts with customers
    • 2) Replying to consultation and other requests from customers
    • 3) Provision to customers of information about the Company’s services
    • 4) Sending messages of greeting, etc. to customers

  • 4. Provision of Personal Information to Third Parties

    The Company does not provide customers’ personal information to any third party without obtaining customers’ consent in advance.

  • 5. Customer Requests to Stop Using Their Personal Information

    If you do not consent to the Company’s use of your personal information for the purposes listed in 3-3), 4) above, please contact the Company as follows.
    Upon receiving notice from you, the Company will cease using your personal information for said purposes.

  • Personal Information Inquiries Desk

    Corporate Department
    Minato Mirai 21 District Heating and Cooling Co., Ltd.
    1-1-45 Sakuragicho, Chuo-ku, Yokohama-shi, Kanagawa
    Tel: 045-221-0321

Minato Mirai 21 District Heating and Cooling Co., Ltd.